220 students

ITIL® Intermediate OSA Certification Training

This ITIL® Intermediate Operational Support and Analysis (OSA) certification training allows you to apply support resolution and analysis to the service management lifecycle. It is a key module in the ITIL Intermediate Capability Stream leading to an IT Expert certificate in IT Service Management.

Course Overview

The ITIL Intermediate OSA module is an ITIL qualification focused on planning, implementation, and optimization of OSA processes. This course trains you to apply core practices that support the service management lifecycle, execute and implement specific ITIL processes effectively in real-time, and get prepared for the ITIL OSA certification exam.

Key Features

  10.5 hours of self-paced learning

  9 end-of-chapter quizzes

  2 sample test papers

  Exam fee included

  15 PDUs offered

Benefits

ITIL Intermediate OSA Certification is a prerequisite for many key roles in the IT sector. Certified professionals can expect to take on organizational functions such as service desk management, technical management, IT operations management, and application management.

Eligibility

IT professionals, business managers, and business process owners will all benefit from this training. ITIL Intermediate OSA Certification also provides a valuable boost to your resume as a configuration manager, availability manager, system software manager, applications support manager, IT operations manager, network control and operation manager, database administrator, problem manager, or network support.

Pre-requisites

To be eligible for the examination leading to the ITIL Intermediate OSA Certificate, you should take the training with an accredited training organization. You should also hold the ITIL Foundation Certificate in IT Service Management (or other appropriate earlier ITIL and bridge qualifications). Two to four years of professional experience working in IT service management is highly desirable.

    Curriculum is empty

    Fiest Tech

    Administrator

    Fiest Tech is a leading Online Course Certification Platform, where you can learn any course which suits you.

    Course Rating

    0.00 average based on 0 ratings

    Star
    0%
    Star
    0%
    Star
    0%
    Star
    0%
    Star
    0%
    Course Preview
    • Price
      $450.00
    • Instructor Fiest Tech
    • Duration 3 hours
    • Lessons 0
    • Enrolled 220 Enrolled
    • Access Lifetime

    More Courses You Might Like

    $450.00

    ITIL® Intermediate OSA

    The ITIL Intermediate OSA module is an ITIL qualification focused on planning, implementation, and optimization of OSA processes.

    $420.00

    ITIL® Intermediate SS

    This ITIL Intermediate SS training will give you the expertise to implement the principles and processes in IT service management.

    $384.00

    ITIL® Intermediate SO

    This ITIL® Intermediate Service Operation (SO) training course is one of the key qualifications within ITIL Service Lifecycle training and proves your ability to enable responsive, stable, and repeatable IT service delivery.