ITIL® Intermediate SS Certification Training
The ITIL® Intermediate Service Strategy (SS) certification establishes your ability to effectively plan, design, develop, and implement IT service management. This course is one of the key qualifications in ITIL Expert training but also serves as a free-standing qualification.
This ITIL Intermediate SS training will give you the expertise to implement the principles and processes in IT service management. You will be able to identify risks, challenges, and critical success factors in the IT service lifecycle, create and operate customer-focused ITIL service strategies, and prepare for the ITIL SS certification exam.
ITIL Intermediate SS Certification is a prerequisite for many key roles in the IT sector. Certified professionals can expect to take on organizational functions such as service desk management, technical management, IT operations management, and application management.
ITIL Intermediate SS certification is an essential requirement for professionals who need to master management-level concepts, core principles, and supporting activities within the ITIL Service Strategy. This certification is best suited for Chief Information Officers (CIOs), Chief Technology Officers (CTOs), IT managers, team leaders, service designers, IT architects, planners, consultants, audit managers, security managers, ITSM trainers.
For the ITIL Intermediate Service Strategy certification, a candidate should take the training with an accredited training organization and an ITIL Foundation Certificate in IT Service Management. Basic IT proficiency and two years of IT experience are highly desirable.
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Duration 3 hours
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