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This ITIL Intermediate SS training will give you the expertise to implement the principles and processes in IT service management. You will be able to identify risks, challenges, and critical success factors in the IT service lifecycle, create and operate customer-focused ITIL service strategies, and prepare for the ITIL SS certification exam.
ITIL Intermediate SS Certification is a prerequisite for many key roles in the IT sector. Certified professionals can expect to take on organizational functions such as service desk management, technical management, IT operations management, and application management.