This course teaches you how to integrate different value streams and activities to create, deliver and support IT-enabled products and services. This includes the ‘core’ service management activities in the ITIL framework and the ‘creation’ of services covered by ITIL 4. The ITIL 4 CDS Specialist certification follows an exam.

Itil Specialist Certification Training Key Features

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At Fiesttech, we value the trust of our patrons immensely. But, if you feel that this Itil Specialist Certification Training does not meet your expectations, we offer a 7-day money-back guarantee. Just send us a refund request via email within 7 days of purchase and we will refund 100% of your payment, no questions asked!
  • Exam fee included
  • 2 simulation exams
  • 20 PDUs for self-paced learning

Skills Covered

  • Service design
  • Software development
  • Software management
  • Deployment management
  • Release management
  • Service validation and testing
  • Change enablement
  • Ensuring stakeholder satisfaction
  • Service desk
  • Incident management
  • Problem management
  • Knowledge management
  • Service level management
  • Monitoring and event management
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